Our Funeral Directors in Westbury-on-Trym

October 13, 2021

Very professional. And extremely friendly. Excellent service

• 

  Response from R. Davies & Son Funeral Directors

  Thank you for sharing your thoughts with us on your online review. I am pleased to hear that the service was carried out to your satisfaction.

October 5, 2021

From the moment we stepped into R Davies & Sons Westbury-on-Trym branch we knew we were in good hands. There was heartfelt sympathy, much needed direction during a difficult time, and reassuring messages/updates all along. The day of the funeral went so smoothly, and the service was lovely. I would recommend them.

• 

  Response from R. Davies & Son Funeral Directors

  We are very proud of our team and the care they give and it means the world when we hear from the families that we have looked after.

September 27, 2021

Professional, kind and so thoughtful. From the first contact and throughout the experience we felt confident that everything was being handled with quiet calm efficiency, and even in these difficult and restrictive times with many new rules, our funeral plans were utterly taken care of. The service during and on the day really was first class, not something that is easy to write a review about, but the distress and worry about the event was completely taken from our hands, giving us the necessary space to keep going. The team are seamless, and worked together to get everything ready at very short notice, just so kind. I would not hesitate to recommend the team here, I would be confident to recommend my closest friends and colleagues to use this teams care in their time of need. Thank you.

• 

  Response from R. Davies & Son Funeral Directors

  I am pleased to hear that our team were so kind and caring to your family, we know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service. We always appreciate receiving comments from our families, and we are constantly making improvements to enable us to provide the highest level of guidance and support.

August 3, 2021

We were delighted with the service we received from Jackie, Suzie and Sean. The planning was sensitively and professionally handled and we felt we were in reassuring hands on the day itself.

• 

  Response from R. Davies & Son Funeral Directors

  It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference.

July 27, 2021

Having used R Davies in the past for my Father in Laws funeral which was perfectly handled, I had no hesitation in asking them to arrange my Mothers funeral. We were taken through all the steps at a pace which suited us and kept fully informed via phone/email as to how things were progressing. On the day of the funeral everything went according to Mums and her families wishes. Many, many thanks, William and family.

• 

  Response from R. Davies & Son Funeral Directors

  Thank you for entrusting us with the care of another loved one.

July 24, 2021

We as a family can not fault the excellent care and service we received from Shaun, Jackie and Suzie of R Davies & Son Funeral Directors. Nothing was to much trouble, and we thank them for making a very sad time that much easier. We Highly Recommend them.

• 

  Response from R. Davies & Son Funeral Directors

  I am pleased to hear that the service was carried out to your satisfaction. Thank you for taking the time to send us your online review. Your feedback is always valuable to us.

June 24, 2021

This was the first time I have been involved in a funeral, but I was so glad that myself and my wife took out a funeral plan with Dignity a few years ago. My first contact with R.Davies was the phone call I never wanted to make, but it had to be done. I made an appointment and met Shaun he made it so easy for me to make arrangements for my wife and they would looked after her. The staff at R Davies, Westbury Hill was so professional and supportive to me and my family at this sad time in our lives, if I could give more than 5 stars it would be doubled.

• 

  Response from R. Davies & Son Funeral Directors

  We really appreciate you taking the time to share your feedback and being open with us about the service we provided. It has been a privilege to support your family and care for your Wife. We are proud of the whole team. Thank you for these lovely words, it means so much to the whole team.

June 2, 2021

The staff were respectful, thoughtful and empathetic assisting with Mum’s funeral. The funeral went smoothly and we gave Mum a dignified send off. My sister and I created a few personal touches for the funeral and we were grateful for the slide show playing on a loop in the background. Wonderful for family and friends to remember Mum in her prime. Thank you very much for the excellent service. Kind regards Louise, Juliet and John

• 

  Response from R. Davies & Son Funeral Directors

  We know how special each person is and aim to convey this in all aspects of our work from the arrangements to the day of the service.

April 28, 2021

The whole contract from start to finish was handled expertly, sensitively and competently by Jacquie at Westbury Hill. It was a very positive experience for our family. Thank you. The relationship between R Davies & Son of the one part and Dignity Funerals of the other is somewhat apocryphal. I am left in hindsight to presume that in fact R Davies and Son are no more and Dignity are the outright owners of the business but that was never entirely clear. I presume there is merit seen for goodwill purposes in keeping the name R Davies & Son going in some form. The year and more of pandemic has brought about new ways of operating across the whole of society and many new discoveries will be with us in a permanent and positive way - like remote working and video conferencing, hard work that they may be. Obitus were able, up to a point, make full use of the internet to take our service not just to those outside of the permitted 30 but nationally and internationally to friends who wanted to witness proceedings. This is something that could have been arranged only with a lot of difficulty prior to the pandemic, but will now be here to stay. Great. What will be increasingly important that those working in the sector and in public facing roles will need to embrace those possibilities increasingly - become more techy in simple language. There will need to be some training in technical matters perhaps to keep abreast of changes in society! R Davies & Son have been associated with our family for funeral needs for all of my lifetime and have never failed to impress and take care of our needs - no less on this occasion. Well dome.

• 

  Response from R. Davies & Son Funeral Directors

  Thank you for your review. If you wish to discuss further, please contact our Client Relations Team Mon - Fri between 8:45am and 5pm on 0800 783 7171.

March 24, 2021

I give R Davies and sons 5 stars because of how kind and professional they are. I Found it very hard when my Dad passed away but R Davies supported us and did everything making it easier to cope .I would also like to thank Jackie and Shaun who are brilliant many thanks Paul Bohin

• 

  Response from R. Davies & Son Funeral Directors

  It means a great deal when people take the time to share their experience and to highlight individuals in the team who have made a difference. It is comforting to know that the team were there to support you through this time and relieve some of the pressure through guidance and support.

March 16, 2021

The support throughout the process of dealing with the funeral arrangements for our father by R Davies and son was provided with sympathy and understanding and patience and went a long way in helping the family come to terms with our loss especially appreciated was the support provided by Jackie. We cannot thank her enough

• 

  Response from R. Davies & Son Funeral Directors

  We really appreciate you leaving a review online for R Davies & Son Funeral Directors. Our quality of care is something we are proud of and we know what a difference it makes to the families in their time of need.

February 24, 2021

I cannot speak highly enough of the people at R Davies & Son, Westbury on Trym, Bristol. Their service was highly professional, but of greater importance to me at a time of bereavement, was the understanding and compassion with which they helped me personally, and how they managed the whole funeral process. Although the death of a loved one can never be without grief, knowing that their funeral care is being managed by a competent team of professionals inspires confidence and brings relief at a difficult time. I cannot thank them enough. Susan Shepherd, FRCP

• 

  Response from R. Davies & Son Funeral Directors

  Thank you for your thoughtful and detailed review. It is incredibly helpful to other families in the same circumstances as yourself. The team will be very pleased to hear that their care and support made a difference to your family.

February 13, 2021

I was very happy with the service that I received, the staff were very helpful friendly and always sympathetic. Under the circumstances of the pandemic and not being the funeral we would of planned, we could not of been happier of how it all went, and that was due to the care and understanding of the wonderful staff, and I would highly recommend R Davies & sons as your Funeral Directors.

• 

  Response from R. Davies & Son Funeral Directors

  Thank you so much for this lovely review which means all the more at this very challenging time. The team are working very hard to ensure that each family receives outstanding care and I am so glad their dedication has given you the service you needed.

November 19, 2020

Thankyou for all you did for me. You made it very serene and simple. Thanks to Shaun who was with me on the day and to Rachel (sorry, think it was Rachel) who helped my daughter and I when we came in to make all the arrangements. It was explained very clearly without any pressure.

• 

  Response from R. Davies & Son Funeral Directors

  The team will be very pleased to hear that their care and support made a difference to your family. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.

February 22, 2020

I was delighted with the service I received my for Mother's funeral. Jacquie was sensitive and professional throughout the arrangements and Sean, the funeral director was kind and thoughtful on the day.Everything went as planned and there were no problems.The flowers and order of service sheets were perfect.The whole process was stress free and went according to my Mother's funeral plan. Thank you so much.

• 

  Response from R. Davies & Son Funeral Directors

  I am glad you chose R Davies & Son Funeral Directors to take care of your Mother and you were well looked after by our team. Your comments allow us to make sure that we are providing the highest level of support to our families.